Point of Sale & CRM Tools
Whether your club is looking to optimize an existing point of sale system or invest in a brand-new platform, Forewinds Consulting can assist you in selecting, designing, programming and utilizing a POS system that is ideally suited for your facility. Reporting templates, inventory frameworks, and more can be established, whether it’s trouble-shooting an existing system or starting from scratch.
Further, Membership Directors and Catering Sales Teams may employ Customer Relationship Management software to manage, track and market to leads, whether they are potential members, wedding clients, meeting planners, or more. With dozens of systems that are available to review, you’ll want to select the one best suited for your needs. Allow the team at Forewinds Consulting to vet and recommend a system or group of systems that will help you achieve all your operational and sales goals.
Payroll Management
Nothing is more fundamental to serving the internal customer – your team members – than ensuring that payroll, withholdings, investments, and direct deposits are handled seamlessly. Like with POS systems, payroll services can also be many and varied. Often, an existing system is adequate, but fine tuning and enhancing operational standards is required. In other cases, wholesale changes to the payroll service may be required to achieve the goals you’ve set for the facility. Regardless, our breadth of experience and knowledge of some of the more popular and affordable systems will help you select a winning solution.
Vendor Management
One of the most immediate impacts available to your golf course or club is a wholesale review of all vendors. Often, consolidation can help achieve some cost advantages and eliminate delays or unnecessary charges in delivery. Other times, a deconstruction of vendors is required, with savings opportunities or service enhancements available by utilizing a wider array of vendors.
Lower costs is often one of the primary targets here – for some clubs, just one or two points in costs saved can equal tens of thousands of dollars in savings. Often, however, quality improvements or service advantages can be gained by either renegotiating with existing vendors or identifying new vendors. Utility providers can be managed more thoughtfully as well. Forewinds can help you direct your attention on member, client and guest services while some of these services and partners are clarified and repositioned as needed.
Budgets & Benchmarking
Creating a culture of accountability and opportunity begins in many ways with establishing targets for each department. Crafting a budget that allows your team to reach and surpass the goals you’ve set is an integral part of any golf course, club, or special event venue. Without leadership or vision, this can be a frustrating and fruitless process. Each department can be dissected for revenue budgets, cost-of-goods targets, labor controls, benefits allocations, net income, and adjustments for depreciation, capital expenditures, and more.
Building these targets and projections for both revenue and cash flow management can also include a competitive market set review. Visiting, understanding and positioning your club against those in your market will help you establish goals and benchmarks that will set you up to flourish financially and otherwise.
Tax Services, Audits and Compliance
In an ever-changing landscape of tax services, audit requirements and compliance related standards as it pertains to financial controls, Forewinds Consulting can be the experienced and skilled hand your club or venue requires. Nowhere is the risk and repercussions of error or accidental misses more penal than in these key areas. Audits may be required by club charter or contractually mandated by a partner or municipality. Tax compliance is not just something that is handled once a year, but throughout the year in any number of areas of city, state, county, or federal mandate. And since each state is different, your club, course or venue will need an experienced partner to assist you in navigating these critical areas.
Benefits Administration
The people that make your club or venue run deserve the very best solutions possible when it comes to benefits and ancillary related programs. Medical, dental and vision benefits should be something that helps you attract and retain the very best talent possible. Working closely with a broker that can investigate and negotiate the very best plans available is just the beginning. Employer-provided benefits such as workers compensation insurance, additional life insurance plans, and retirement savings accounts can help you stay competitive and a market leader for the increasingly hard to find human capital required to be successful. Forewinds Consulting can help you build a network of benefits that attract and reward the very best.
Special Projects & Strategic Planning
It has been said that if you’re not going forward, you’re going backwards. In clubs, golf courses and special events venues, there can be periods of sustained normalcy. However, it’s not long before a construction project, space renovation, or a strategic pivot arises. Clubs and golf have changed dramatically over the past decade and will continue to. Technology has evolved, the wants and desires of the guest has shifted, and societal norms have been reworked. Your physical plant – the golf course, clubhouse, restaurants, event spaces and common areas – also require fresh approaches and necessary changes. Equipment ages and requires replacement. Navigating the various solutions and strategically analyzing buying and leasing options for maximum ROI is critical to financial success. An experienced, objective perspective that can utilize market and national trends and incorporate valuable data will help guide your organization through this process. Whether it’s a Board of Directors, an independent owner, or a municipal partner, allow Forewinds Consulting to shepherd you through these important, costly and vital projects from initial investigation, throughout the planning process, and through to completion.
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